Do medical assistants need to have any administrative skills?
When a person visits a physician’s office, the first person they interact with is usually a medical assistant. Medical assistants are part of the healthcare support staff who often assist doctors, CNAs, RNs. They perform cross-functional duties, including providing patient care, completing clinical and administrative tasks. Thus, they play an important role in ensuring everything is running smoothly. What duties do they perform? Medical assistants perform a range of tasks, including: Communicating with patients at the front desk. Answering phone calls at the hospital or physician’s office. Scheduling appointments of patients. Operating different medical software for updating health records of existing patients and adding details of new patients in the hospital’s database. Collecting information regarding the patient’s health history. Processing medical insurance documents for payment. Drawing blood samples, sending them to the lab, and sending patient’s test results to the right docto